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We frequently survey a large number of cell phone customers therefore we could inform you precisely how Three compares with other cell phone providers.
Exactly just How good is Three mobile? 2019 Which? Mobile provider satisfaction study
Before becoming a member of a fresh phone deal, read our post on Three to observe how it did inside our regular cell phone satisfaction study.
Inside our latest survey we spoke to a lot more than 6,100 real clients from 13 associated with biggest phone providers including EE, O2, Vodafone and Three. They told us precisely what they looked at their phone business, through the customer support being offered into the value for cash they have.
In this review that is in-depth of mobile, we will:
- Present a complete break down of just exactly how its customers ranked it for important aspects, including customer care, value for cash and incentives.
- Report quotes from real Three mobile customers on their experiences.
- Inform you whether it is A which? Recommended Company.
Only logged-in Which? Members can view the total leads to the dining table below. You can get instant access by joining Which if you’re not yet a member? Today.
Just How good is Three’s mobile protection? Three’s mobile deals and incentives
Three provides 3G and 4G protection, although its not enough a 2G system ensures that then calls will drop out (this isn’t the case for EE, O2 or Vodafone) if there’s no 3G signal,.
Inside our latest analysis of 3G and 4G phone protection, performed along with protection specialists OpenSignal, we unearthed that Three offers good 3G and 4G download rates. Nevertheless, clients making use of the Three system would be the minimum apt to be in a position to access a signal that is 4g.
You should check protection in your geographical area making use of our free coverage map that is interactive. Merely enter your postcode to the map also it will inform you just how good Three’s sign is with in your area, also comparing it using the other providers.
Three’s pay-monthly discounts are geared towards those who desire to browse the net to their phone, and all sorts of feature an information package, from 500MB to a limitless allowance.
Providing you with limitless information is extremely unusual, and also this makes Three an attractive option if you’re a really hefty individual. Take note, however, there is a limitation if you are using your smartphone being a modem in order to connect other products such as for example laptops and pills (also referred to as tethering).
All Three Sims which have a lot more than 12GB come with Go Binge, makes it possible for one to make use of apps that are certain as Netflix and Apple musical without burning up your computer data.
Three has one pay-as-you-go (PAYG) deal – its 321 tariff. Rates with this deal are extremely value that is good with phone phone calls costing simply 3p one minute, texts 2p each and information 1p/MB (you can also purchase bundles of moments, texts and information). Consequently, most customers that are PAYG surveyed invested less than ?10/month.
Three is really a well-established phone provider and it has a real presence on many British high streets – you’ll find your shop that is nearest utilising the Three shop locator.
Instead you could get help and advice by calling Three’s consumer solutions on 333 ( from a Three cell phone) or 0333 300 3333.
Complaints about Three
Telecoms regulator Ofcom frequently publishes informative data on the amount of complaints it gets in regards to the main mobile providers.
With its latest report, since the very very first quarter of 2019 (January to March), Three produced a below-average amount of complaints – three per 100,000. Although it can not match Tesco Cellphone’s extremely low price (one per 100,000 clients), it really is half the level of complaints produced because of the worst offenders, Vodafone and Virgin mobile phone (six per 100,000).
Study in-depth reviews of all major phone sites within our cellular phone providers guide.
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